GENERAL TERMS AND CONDITIONS OF BUSINESS

General sales and delivery conditions

Prices

The prices valid at the time of delivery apply. This also applies to forward orders and longer-term delivery contracts. Unless otherwise agreed, the prices are ex works including packaging.

Delivery

The seller will ensure timely delivery through timely shipping. Force majeure, operational disruptions, disruptions and time delays in delivery, import processing as well as disruptions caused by strikes and lockouts release him from the delivery obligation. Claims for damages due to late delivery cannot be taken into account.

If freight-free delivery is agreed, this means standard delivery to the address on the delivery note. Additional costs for express and express shipments are borne by the recipient.

Shipping is always carried out at the expense and risk of the purchaser; insurance is only provided at the express request of the purchaser and on his account.

Pattern

Any contributions made by the buyer to designs, drawings, samples, tools, etc. do not invalidate the seller’s exclusive property rights therein. Given patterns are considered average patterns. An equality between proof and/or punching pattern and edition printing and/or edition punching can only be guaranteed to a limited extent. The supplier can choose the printing and/or punching process used to carry out an order, unless written agreements have been made about this. Printing inks are selected for their authenticity properties, but no guarantee can be given that colors will not change. Slight deviations in color nuances, printing and/or punching format do not justify complaints about defects.

Liability

Under no circumstances will we assume any liability for the application or the specific type of use of any of the products we sell. The seller cannot guarantee the suitability for specific purposes because he has no influence on the production and use of the goods he delivers. He also has no influence on the treatment of the finished products made with these goods. Such liability cannot be derived from any information brochure, instruction manual or correspondence issued by us, nor from customer service advice provided by us. The purchaser is in no way released from the obligation to check our products to see whether they are suitable for the intended purpose.

Defects

Complaints must be reported before use or further processing within 10 days of arrival of the goods with precise details of the defect, otherwise the goods are deemed to have been accepted without any problems. If a complaint about a defect is justified, it is at the seller’s discretion whether the damage will be replaced by a price reduction or by free replacement delivery with the return of the defective goods. Further claims, in particular all claims for damages arising from poor or incorrect delivery, from a positive breach of contract and/or in the event of an accident or damage to items, are expressly excluded, regardless of the facts from which they can be derived. Returns can only be accepted after prior written agreement.

Payment

Payment must be made within 30 days without deductions. A discharge payment can only be made to our account stated on the invoice. In the event of late payment, the statutory default interest will be charged, but at least the Bundesbank’s discount rate plus 2%. A deterioration in the customer’s ability to pay entitles us to demand at least partial payment before the agreed payment date expires and/or to withhold any outstanding deliveries or to withdraw from the contract. The contractual payment dates must be adhered to even if complaints are made. A discount deduction from new invoices is not permitted if older invoices are still unpaid.

Retention of title

We reserve the right of ownership of the goods delivered by us until the purchase price and all claims from ongoing business relationships have been paid in full. The buyer is not entitled to pledge the goods or to assign them as security. Seizures by other creditors must be reported to us immediately. The buyer is only entitled to resell in the normal course of business. The resulting purchase money claims against other customers are deemed to have been assigned to us in full, with all additional rights, as soon as they arise.

Place of performance / place of jurisdiction

Place of fulfillment for delivery and payment is Velika Ludina.
The place of jurisdiction for both parties is always Zagreb.